Terms of Use

 

General Terms

1.1         This end-user licence agreement (“EULA”) is a legal agreement between you (“you”) and Trigo Tech AS (a company registered in Norway with company number 820889452) whose registered office is at Trigo Tech AS, Laguneveien 9, 5239 Rådal, Norway. Reg.no: 820889452 (“Trigo”“us” or “we”) under which we grant you a licence to use the Trigo mobile or web application software, any data supplied with the software, and the associated media (collectively, “the App”) subject to the terms and conditions of this EULA.

1.2         Welicence use of the App and Documents (as defined in condition 4.1 (a)) to you on the basis of this EULA and subject to any rules or policies applied by any appstore provider or operator, (“App StoreProvider”) from whom you have downloaded the App (“App Store Terms”). We do not sell the App to you. We and our licensors remain the exclusive owners of the App and the Documents and all intellectual property rights in the App and the Documents at all times.

1.3         Important notice:

1.3.1        By downloading or installing the App on your Devices you agree to the terms of this EULA and you agree that you have the power and authority to enter into this EULA and, in doing so, bind yourself to its terms. The terms of this EULA include, in particular, your agreement to comply with the privacy policy and your acknowledgement of an agreement to the Licence Restrictions in condition 4 and the disclaimers, exclusions and limitations of liability in condition 8.

1.3.2        If you do not agree to the terms of this EULA, we will not license the App to you,no permission to use the App is granted to you, and you must not download, store, install or use the App on any Devices (as defined in condition 3.2).

1.3.3        You have the right to cancel and withdraw from the transaction of entering into this EULA without charge and without any reason before registering with the App.

1.3.4        However, you will lose the right to cancel and withdraw from the transaction of entering into this EULA once you complete registration with the App, because our service to you will have commenced at that point.

1.3.5        This does not affect your consumer rights in respect of the App or any Services (as defined in condition 2.1) or Products (as defined in condition 2.1) which are defective.

1.4         You should print a copy of this EULA for future reference. This EULA is only available in the Norwegian and English languages and any disputes regarding it will be determined by reference to its Norwegian language terms.

‍

2          Acknowledgements

2.1         The terms of this EULA apply to the App, any of the services accessible through the App (Services) and any of the products accessible through the App (Products), including any updates or supplements to the App or any Service or any Product, unless they come with separate terms, in which case those terms apply. In respect of the open-source and other third-party software included in the App or any Services and/or Products, the terms of an open-source or other third party licence may govern such software not withstanding the terms of this EULA.  The terms of such third-party licence can be made available upon written request to us. We do not make any express or implied representations or warranties with respect to such third-party software, which is provided “as is”, and to the fullest extent permissible under applicable law we expressly disclaim all such representations and warranties with respect to such third-party software.

2.2         We may change the terms of this EULA at any time by giving you notice, whether by posting an updated version on our website at www.trigo.no (Trigo Website), sending you an email with details of the change or by notifying you of a change when you next start the App. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the App, Services and/or Products.

2.3         From time to time updates to the App may be issued through the store you downloaded the App from (App Store). Depending on the update, you may not be able to use the App, Services and/or the Products until you have downloaded the latest version of the App and accepted any new terms.

2.4         You represent and warrant that you have obtained permission from the owners of any Devices (as defined in condition 3.2) that are controlled, but not owned, by you to download a copy of the App onto the Devices and that you have the power and authority to agree to the terms of this EULA on behalf of the owners of such Devices. You and they may be charged by your and their service providers for internet access on the Devices. You accept responsibility in accordance with the terms of this EULA for the use of the App or any Services and/or Products on or in relation to any Devices, whether or not they are owned by you, and you agree to indemnify and hold us harmless from and against any claims, demands, losses, costs, expenses (including legal fees) or other damages resulting from or relating to assertions that you did not have the right to download, install and/or use the App on such Devices.

2.5         The terms of our privacy policy available at www.trigo.no (Privacy Policy) as may be updated from time to time, are incorporated into this EULA by reference and apply to the App, Services and Products (save for any services and/or products that may be provided by third parties and/or Third Party websites (as defined in condition 2.8) which have separate privacy policies). Additionally, by using the App or any Services and/or Products, you acknowledge and agree that internet transmissions are never completely private or secure and that we are not liable to you or any third party for data loss or corruption, data or security breaches, damage to persons or property, or violations of privacy rights associated with or resulting from failure or unauthorised access or use of such internet transmissions. You understand that any message or information you send using the App or any Services and/or Products may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

2.6         By using the App or any of the Services and/or Products, you consent to us collecting and using technical information about the Devices and related software, hardware and peripherals for Services and/or Products that are internet-based or wireless to improve the Services and/or Products and/or to provide any Services and/or Products to you.

2.7         Certain Services may make use of location data sent from the Devices. You can turn off this functionality at any time by turning off the location services settings for the App on the Devices. If you use these Services, you consent to Trigo and our affiliates’ and licensees’ transmission, collection, maintenance, processing and use of your location data and queries to provide and improve location-based Services and/or Products. You may withdraw this consent at anytime by turning off the location services settings for the App on your Devices.

2.8         The App or any Service and/or Products may from time to time contain links to other independent third party services and/or websites (together Third Party Sites). Third Party Sites are not under our control, and we are not responsible for and do not endorse their content or their privacy policies (if any). You will need to make your own independent judgement regarding your interaction with any Third Party Sites, including the purchase and use of any products or services accessible through them.

2.9         As part of registration to use the App, Products and/or Services, end users may create public profiles, which may contain certain personal information (such as age, country of residence, sex.). We do not, and cannot, investigate information contained in end user public profiles. Accordingly, we do not represent, warrant, endorse or guarantee the currency or accuracy of public profile information.  It is the responsibility of the individual end users, not us, to ensure this informationis current and correct.

2.10      You acknowledge and understand that we:

2.10.1     have not screened and do not in any way screen our end users;

2.10.2     have not inquired and do not in any way inquire into the backgrounds of our end users;

2.10.3     have not reviewed or verified and do not in any way review or verify the statements of the end users, including any information or representations contained in public profiles.

2.11      In connection with your use of certain Services and/or Products, you are required to complete registration, this might be filled by the end user or a representative with your consent, such as employer or sporting organisation. You represent and warrant that all user information you provide at registration or otherwise in connection with your use of such Services and/or Products will be current, complete and accurate, and that you will update that information as necessary to maintain its completeness and accuracy by visiting your personal profile.

2.12      You will also be asked to provide login details including a password in connection with your use of certain Services and/or Products. You are entirely responsible for maintaining the confidentiality of your password. You may not use the account, login details or password of any other end user at any time. You agree to notify us immediately of any unauthorised use of your account, user name or password. We shall not be liable for any loss that you or third parties incur as a result of someone else using your account, user name or password, either with or without your knowledge.

2.13      You shall indemnify and hold us harmless from and against all liabilities, costs, expenses, damages, and losses (including any direct, indirect, or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs and all other reasonable professional costs and expenses) suffered or incurred by us arising out of or in connection with your breach of this EULA.

2.14      Any words following the terms “including”, “include”, “in particular” or “for example” or any similar phrase shall be construed as illustrative and shall not limit the generality of the related general words.

3          Grant and Scope of Licence

3.1         In consideration of you agreeing to abide by the terms of this EULA, we grant you a non-transferable, non-exclusive, non-sublicensable licence to install and use the App on the Devices, subject to the terms of this EULA and the terms of the Privacy Policy and the App Store Terms incorporated into this EULA by reference. We reserve all other rights.

3.2         You may access or download the App onto your mobile Devices (such as a mobile telephone, tablet computer, laptop or similar) that are owned by you or controlled, but not owned, by you (Devices) and view, use and display the App on those Devices only for your personal purposes or business purposes covered by an agreement with Trigo.

 

4          Licence Restrictions

4.1         Except as expressly set out in this EULA or as permitted by any applicable law, you agree:

4.1.1        not to copy the App or any associated instructions or documents (Documents) except where such copying is incidental to normal use of the App for your personal, non-commercial purposes, or where it is necessary for the purpose of back-up or operational security, or if covered under a specific licence agreement with Trigo;

4.1.2        not to rent, lease, sub-license, loan, translate, merge, adapt, vary or modify the App or Documents;

4.1.3        not to make alterations to, or modifications of, the whole or any part of the App, or permit the App or any part of it to be combined with, or become incorporated in, any other programs;

4.1.4        not to disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the App or attempt to do any such thing except to the extent that any applicable laws (including any applicable local laws) such actions cannot be prohibited because they are essential for the purpose of achieving interoperability of the App with another software program, and provided that the information obtained by you during such activities:  (a) is used only for the purpose of achieving interoperability of the App with another software program; (b) is not unnecessarily disclosed or communicated without our prior written consent to any third party; and (c) is not used to create any software or services that are substantially similar to the App (d) is undertaken with the express permission of Trigo;

4.1.5        to keep all copies of the App secure and to maintain accurate and up-to-date records of the number and locations of all copies of the App;

4.1.6        to include our copyright notice on all entire and partial copies you make of the App or its content on any medium;

4.1.7        not to provide or otherwise make available the App in whole or in part (including object and source code) in any form to any person without prior written consent from us; and

4.1.8        to comply with all technology control or export laws and regulations that apply to the technology used or supported by the App or any Services and/or Products (Technology), together the Licence Restrictions.

 

5          Acceptable Use Restrictions

5.1         You must:

5.1.1        not use the Website, the App or any Services and/or Products (or enable others’ use thereof): (i) to act in any way fraudulently or maliciously (for example, by hacking into or inserting malicious code, including viruses or harmful data, into the App, any Services and/or Products or any operating system); (ii) to upload, post, transmit, display, perform or distribute any content, information or material that is libellous, defamatory, abusive, threatening, excessively violent, obscene, lewd, lascivious, filthy or pornographic, that solicits personal information, that incites, encourages or threatens physical harm against another, that promotes or glorifies racial intolerance, uses hate and/or racist terms or signifies hate towards any person or group of people, that glamorises the use of hard core illegal substances and drugs, that advertises or otherwise solicits funds or constitutes a solicitation for goodsor services, or that is generally offensive or in bad taste (as determined by us); or (iii) in any other unlawful manner, for any other unlawful purpose or in any other manner that is inconsistent with this EULA, the Privacy Policy or any other associated guidelines or policies;

5.1.2        not by or otherwise in relation to your use of the Website, the App or any Services and/or Products: (i)”stalk” or otherwise harass any person or contact any person who has requested not to be contacted; (ii) provide false, misleading or inaccurate information to us or any other end user; (iii) impersonate, or otherwise misrepresent affiliation, connection or association with, any person or entity; (iv) create more than one unique public profile; (v) harvest or otherwise collect information about other users of any Services and/or Products, including email addresses and phone numbers; (vi) use or attempt to use any engine, software, tool agent, or other device or mechanism (including browsers, spiders, robots, avatars or intelligent agents) to harvest or otherwise collect information from the App for any use, including use on Third Party Sites; (vii) access content or data not intended for you or log onto a server or account that you are not authorised to access; (viii) attempt to probe, scan or test the vulnerability of the App, any Services and/or Products or any associated system or network or to breach related security or authentication measures without proper authorisation; (ix) interfere or attempt to interfere with the use of the App or any Services and/or Products by any other user, host or network, including by means of submitting a virus, overloading,”flooding”, “spamming”, “mail bombing” or”crashing”; (x) send unsolicited e-mail, including promotions or advertisements for products or services; (xi) forge any TCP/IP packet header or any part of the header information in any e-mail or in any uploading or posting to, or transmission, display, performance or distribution by means of, any Services and/or Products; or (xii) post or transmit any unsolicited advertising, promotional materials, “junk mail”, “spam”,”chain letters”, “pyramid schemes” or any other form of solicitation or any non-resume information such as opinions or notices, commercial or otherwise;

5.1.3        not infringe our intellectual property rights or those of any third party in relation to your use of the App or any Services and/or Products, including through the submission of any User Content;

5.1.4        not use the App or any Services and/or Products in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere withother users; and

5.1.5        not collect or harvest any information or data from any Services and/or Products or our systems or attempt to decipher any transmissions to or from the servers running any Services and/or Products,

together the Acceptable Use Restrictions.

 

6          Intellectual Property Rights

6.1         You acknowledge that all intellectual property rights (including trade marks, patents, copyright, trade secrets and database rights) in the App, the Documents and the Technology anywhere in the world belong to us or our licensors, that rights in the App are licensed (not sold) to you, and that you have no rights in, or to, the App, the Documents or the Technology other than the right to use each of them in accordance with the terms of this EULA.

6.2         You acknowledge that you have no right to have access to the App in source codeform.

6.3         Youa gree to and hereby grant us a fully paid-up, worldwide, sublicensable, irrevocable, transferable licence to copy, distribute, publish, transmit, publicly display or perform, edit, modify, translate, create derivative works of, reformat and otherwise use your User Content (as defined in this condition 6.5 below) in connection with the operation of any Services and/or Products or anyother similar services or related business, in any medium now existing or later devised, including in advertising and publicity. For the purposes of this EULA, User Content is any content, materials or information (e.g. any text, information, photos, images, video and other content and material) you upload or post to, or transmit, display, perform or distribute by means of, any Services and/or Products, whether in connection with your use of the Website or the App or through the use of any Third Party Sites or otherwise.

6.4         You further agree that the licence granted in condition 6.5 includes the right for us to publish, display or otherwise use and make available (subject to the terms of the Privacy Policy) your User Content and possibly your name and/or any username of yours in connection with the exercise of the licence granted in condition 6.5.

6.5         You hereby represent and warrant that you own all rights, title and interest in and to your User Content or are otherwise authorised to grant the rights licensed to us under conditions 6.3 and 6.4. You represent and warrant that, when using the Website, the App and any Services and/or Products, you will obey the law and respect the intellectual property rights of others. Your use of the Website, the App and any Services and/or Products is at all times governed by and subject to laws regarding copyright ownership and use of intellectual property generally. You agree not to upload, post, transmit, display, perform or distribute any content, information or other materials in violation of any third party’s copyright, trade marks or other intellectual property or proprietary rights. You shall be solely responsible for any violations of any laws and for any infringements of any third party’s intellectual property or proprietary rights caused by your use of the Website, the App and/or anyServices and/or Products.

6.6         In accordance with the Digital Millennium Copyright Act (DMCA), we may appoint a designate agent to receive notifications of alleged copyright infringement associated with information that users place on the Website. We will, upon receiving proper notice as set forth below, use commercially reasonable efforts to investigate notices of copyright infringement and take appropriate action under the DMCA. If you believe that your copyrighted work or the copyrighted work of another party is being infringed, please notify us through the address set forth in condition 10 below. When notifying us of the alleged copyright infringement, please include all of the following information:

6.6.1        physical or electronic signature of a person authorised to act on behalf of the owner of the copyright interest that is claimed to have been infringed;

6.6.2        identification of the copyrighted work alleged to have been infringed;

6.6.3        a description of the material that is claimed to be infringing and information sufficient to locate the material on the Website;

6.6.4        information sufficient to contact the complaining party, such as a physical address, telephone number, and, if available, an email address;

6.6.5        a statement that the complaining party has a good faith belief that the use of the material in the manner complained of is not authorised by the copyright owner, its agent or the law; and

6.6.6        a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorised to act on the copyright owner’s behalf.

6.6.7        If material is believed in good faith by us to infringe a copyright or otherwise violate any intellectual property rights, we will remove or disable access to any such material.

‍

7          Limited Warranty

7.1         We warrant that the App will, when properly used and on an operating system for which it was designed, perform substantially in accordance with the functions described in the Documents in all material respects for a period of 7 days from the date on which the App is downloaded or streamed to the Devices (WarrantyPeriod).

7.2         If within the Warranty Period you notify us in writing of any defect or fault in the App as a result of which it fails to perform substantially in accordance with the Documents, and we agree (such agreement not to be unreasonably withheld or delayed) with the assessment that the App is defective or faulty, you will be entitled to receive (at our discretion) either (a) an updated or replacement version of the App that meets the warranty set forth in condition 7.1, or (b) a refund of the money you paid to download the App.

7.3         The warranty provided for in this condition 7 does not apply:

7.3.1        if the defect or fault in the App or any Services and/or Products results from you having amended or modified the App or such Services and/or Products or used them in conjunction with third party goods or services for which they were not designed;

7.3.2        if the defect or fault in the App or any Services and/or Products results from you having used the App or such Services and/or Products in contravention of the terms of this EULA; and/or

7.3.3        if you breach any of the Licence Restrictions or the Acceptable Use Restrictions.

7.4         The warranty provided for in this condition 7 is the only warranty we grant with respect to the App, Services and Products, and the express remedies set forth in condition 7.2 are the sole remedies available to you with respect to a breach of the warranty set forth in this condition 7.

 

8          Disclaimers, Exclusions and Limitationsof Liability

8.1         Except as expressly set forth herein, we provide the App and any Services and/or Products on an “as is” and“ as available” basis. You acknowledge and confirm that we make no promises or guarantees and do not provide any warranties that the App and/or any Services and/or Products will be uninterrupted, error free or free from viruses or other harmful components. While we take reasonable precautions to prevent the inclusion of computer viruses and/or other malicious programs in the App or through Products or Services accessed through the App, we accept no liability for them.  We also make no promises or guarantees and do not provide any warranties, whether express or implied, that the content in the App and/or any Services and/or Products is accurate, complete or up-to-date. Except with respect to the warranty set forth in condition 7, and to the extent permitted by applicable law (including any applicable local laws), we exclude and expressly disclaim all other conditions, warranties, representations or other terms that may apply to the Website, the App and/or any Services and/or Products, whether express or implied, including any implied warranty of satisfactory quality, fitness for a particular purpose, merchantability or non-infringement of any third party’s intellectual property or proprietary rights.

8.2         You acknowledge and confirm that neither the App nor any Services and/or Products has or have been developed to meet your individual requirements, and that it is therefore your responsibility to ensure that the facilities and functions of the App as described in the Documents meet your requirements. You acknowledge and confirm that we make no promises or guarantees and do not provide any warranties that the App and/or any Services and/or Products will meet your requirements.

8.3         We are not a medical professional, and we do not provide medical services or render medical advice. You hereby agree that, before using the App and/or any Services and/or Products, you will consult your doctor, particularly if you are at risk for problems resulting from exercise or changes in your diet.  You also agree that use of the App and/or any Services and/or Products is entirely at your risk. The information in the App is in no way designed to substitute the expertise and judgment of your doctor, physiotherapist or other healthcare professional and is not advice on which reliance should be placed. You are advised that decisions regarding the diagnosis and treatment of any medical condition, including decisions regarding physical or drug therapy, are complex medical decisions requiring the independent and informed judgment of your appropriate healthcare professional. All specific questions regarding the treatment and care of a medical condition should be posed to your own professional healthcare provide. If you think you may have a medical event, call your doctor or, in an emergency, your local emergency number, immediately. The App contains information about physiotherapy exercises and activities that are used by physiotherapists or sports coaches. Activities and programmes that are not based upon a personal physiotherapy or professional coaching consultation should be regarded as an information service only and not tailored to your individual circumstances. It is not intended to replace the advice of a qualified professional on whether a specific exercise is appropriate for you.

8.4         If you wish to undertake a personalised consultation you can request this within the App and Trigo will assign you a physio to make appropriate amendments, based upon a professional consultation.

8.5         Healthcare professionals assigned to support you are assessed by Trigo for suitability to serve Trigo patients and are independent professionals and have a personal professional responsibility of making sure that their service meets requirements of quality, responsibility, and care.  Trigo will provide a platform that will accommodate their professional duties according to law.

8.6         Unless permission is obtained by specific license agreement with Trigo, we only supply the App and Documents for domestic, personal, and private use. You agree not to use the App and Documents for any commercial, business or resale. We have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity (howsoever caused) arising out of or in connection with(a) any damage to your Devices, or (b) any reliance placed on any content displayed in the App.

8.7         We are only responsible for direct losses or damages you suffer that are a foreseeable result of our breach of this EULA or our negligence up to the limit specified in condition 8.7, but to the fullest extent permissible under applicable law (including any applicable local laws) we are not responsible for any unforeseeable loss or damage or any indirect, consequential, incidental, or special damages.

8.8         Maximum Aggregate Liability under or in connection with this EULA (including your use of the App and/or any Services and/or Products) whether in contract, tort (including negligence) or otherwise, shall in all circumstances be limited to the aggregate amount paid by you, the licensee, in the six (6) months preceding the last event giving rise to such claim. This does not apply to the types of loss set out in condition 8.8.

8.9         Nothing in this EULA shall limit or exclude our liability for death or personal injury resulting from our negligence, for fraud or fraudulent misrepresentation by us or for any other liability that it is unlawful to exclude or limit.

8.10      Some jurisdictions limit or prohibit some of the disclaimers set forth in this condition 8; to the extent such limitations or prohibitions are applicable to any portion of this condition 8, they shall not invalidate or abrogate the remainder of this condition, which shall be severable and enforceable to the fullest extent permissible under applicable law.

 

9          Complaints

9.1         If you wish to make any complaints regarding the Trigo service please contact us via post@trigo.no.

9.2         If you wish to make any complaints regarding the Trigo service please contact us via post@trigo.no.

9.3         You have the right to complain if you believe your rights as a patient have been infringed.

9.3.1        For more information about complaints and how to proceed with complaints in Norway please refer to https://helsenorge.no/rettigheter/klageordninger and https://www.helseklage.no/.

9.3.2        In the UK you may complain to the Health and Care Professions Council: https://www.hcpc-uk.org/concerns/raising-concerns/

‍

10      Termination

10.1      We may terminate this EULA immediately by written notice to you:

10.1.1     if you commit a material or persistent breach of this EULA which you fail to remedy (if remediable) within 7 days after the service of written notice requiring you to do so;

10.1.2     if you breach any of the Licence Restrictions or the Acceptable Use Restrictions;

10.1.3     You fail to make payment for the licence

10.1.4     we discontinue the App; and/or

10.1.5     we are prevented from providing the App for any reason.

10.2      Furthermore, we reserve the right to change, edit, suspend, delete and/or cancel any part of the App and/or your access to it and/or any Services and/or Products, at any time, with or without notice to you:

10.3       if required by law;

10.4       due to an event beyond our control; and/or

10.5       as a result of changes, cancellations or revocation of approval by any applicable App Store Provider.

10.6      On termination for any reason:

10.7       all rights granted to you under this EULA shall cease.

10.8       you must immediately cease all activities authorised by this EULA, including your use of the App and any Services and/or Products.

10.9       you must immediately uninstall and remove the App from all Devices, and immediately destroy all copies of the App and Documents then in your possession, custody or control and certify to us that you have done so.

11       Communication Between us

11.1       If you wish to contact us in writing, or if any condition in this EULA requires you to give us notice in writing, you can send this to us by e-mail to Trigo Tech Limited at post@trigo.no. We will confirm receipt of this by contacting you in writing, normally by email.

11.2      If we must contact you or give you notice in writing, we will do so by e-mail.

‍

12      Events Outside Our Control

12.1      We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this EULA that is caused by any act or event beyond our reasonable control, including failure of public or private telecommunications networks (Event Outside Our Control).

12.2      If an Event Outside Our Control takes place that affects the performance of our obligations under this EULA:

12.3       our obligations under this EULA will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control; and

12.4       we will use our reasonable endeavours to find a solution by which our obligations under this EULA may be performed despite the Event Outside Our Control.

12.5       Your use of the App, any Services and/or Products and any Third Party Sites is at your sole risk. It is your responsibility to back up any data that you use or input into any of these and to ensure that your backups are current and secure. You acknowledge that it is possible that your data could be lost so it is your responsibility to make and obtain a backup.

 

13      OtherImportant Terms

13.1     We may transfer our rights and obligations under this EULA to another organisation, but this will not affect your rights under this EULA.

13.2     You may only transfer your rights or obligations under this EULA to another person if we agree in advance and in writing.

13.3     If we fail to insist that you perform any of your obligations under this EULA, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

13.4     Each of the conditions of this EULA operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.

13.5      This EULA, its subject matter and its formation, are governed by the laws of Norway

13.6      You and we both agree that The Norwegian courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to the Application and any transaction(s) effected through it although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.These terms and conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Norway.

This EULA was last updated on 2nd February2022.

Website Privacy Statement

The General Data Protection Regulation(GDPR) is in-force across all EU/EEA member states. Essentially this created a single set of rules to modernise data privacy laws across Europe.  These regulations apply to all organisations, including Trigo Tech AS.

Trigo Tech AS is data controller for TrigoTech AS data that it processes.  This data may include your name, address, date of birth, phone number and email address.  If you are receiving emails from TrigoTech AS it is because you have provided this for the purposes of providing updates on Trigo Tech AS, for example, to respond to your enquiry or to make cancellations or amendments to planned appointments. These communications take the form of email and/or SMS however occasionally we may telephone you in emergency or if we believe it is in your interest to receive important information.  If you have provided your Personal Data for specific purposes, such as making an appointment we will process your personal data only for the purposes it is collected.  We will not share your information with any other individuals or organisations without your consent.

​

We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. GoogleAnalytics collects only the IP address assigned to you on Trigo Tech AS when you visit this website, rather than your name or other identifying information.

 

We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your webbrowser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.  You’ll find more information about cookies at https://www.allaboutcookies.org, which gives details on how to manage or delete cookies from your computer.

 

We may contact you from time-to-time by email to provide details of products and services from Trigo Tech AS, however if at any time you do not wish to receive Trigo Tech AS communications, you can do that by replying to any of the messages or contact us with a clear instruction of your wishes and we will remove you from Trigo Tech AS database.

​

Data Protection Laws, describe individuals who have provided their Personal Data to an organisation (either directly or indirectly) as “Data Subjects”. As a Data Subject, you have a number of rights with respect to how organisations process your Personal Data.

 

If you wish to exercise any of your rights, please contact us at post@trigo.no

 

Right to be Informed

As a Data Subject, you have the right to be informed of the use that your Personal Data will be put to, along with details of Trigo Tech AS data Controller and your rights.

 

Where you provide your Personal Data directly to Trigo Tech AS, these details will be made available at the time your data is obtained.

 

Right to Access

Data Subjects have the right to access and obtain a copy of your Personal Data held and processed by Trigo Tech AS, on request.

 

You exercise this right through the submission of a formal, written Subject Access Request, to do this please contact us, the details are at the bottom of this website.

 

Right to Rectification

You have the right to request Trigo Tech AS to correct inaccurate or incomplete Personal Data.

 

Right to Erasure (to be Forgotten)

You have the right to request TrigoTech AS to erase your Personal Data from its systems and records.

 

This is not an absolute right however and does not normally apply to purposes covered by Legal Obligation or which is necessary for the performance of a Contract.

 

Right to Restrict Processing

Data Subjects have the right to request Trigo Tech AS to stop or restrict the processing of your Personal Data. This could be for example, if your Personal Data is no longer necessary for the purpose of processing.

 

Right to data portability

You have the right to request a copy of the Personal Data which you have provided directly to Trigo Tech AS, which is automatically processed in a portable format.

 

Right to object

As a Data Subject, you have the right to object to the processing of your Personal Data, where Trigo Tech AS relies upon Legitimate Interest as the lawful basis for processing.

​

Complaints

If you are unhappy with how your Personal Data is processed by Trigo Tech AS, you have the right to complain to Trigo Tech AS. If you remain unhappy, following Trigo Tech AS response to your complaint, you have the right to lodge a further complaint with Datatilsynet, the address is PO Box 458 Sentrum NO-0105 Oslo.

‍

‍

‍

Cookies

 

We use cookies to improve our websites. With the help of cookies, we register information on how you use our website, so that we can continuously improve your experience on Trigo.no. We also use cookies for statistics and marketing.

 

What is a cookie? A cookie is a small text file that is stored on your device when you visit Trigo.no. The file contains only text, it is not a program, nor can it contain viruses.

 

Your consent

How to change your settings for cookies used on www.trigo.no.

 

You can change or withdraw your consent at any time. You can also turn off and/or delete most cookies in your browser settings. Be aware that our website may not work as expected.

 

In order for you to easily have control over which cookies are used, the first time you visit one of our websites you will be asked to set the settings.These will then apply to the device and browser you are using, and you do not need to look up the settings in the browser. Trigo’s website uses cookies to receive information about visitor behaviour to improve the user experience on www.trigo.no, gather information about usage patterns and interests, measure traffic, analyze traffic and user behaviour and measure the effect of marketing activities. We use Google Analytics cookies to analyse website performance, traffic, usage and user behaviour.

 

List of cookies used and purpose

 

ai_user
This cookie is associated with the Microsoft Application Insights software, which collects statistical usage and telemetry information for apps built on the Azure cloud platform. This is a unique user identifier cookie enabling counting of the number of users accessing the booking application https://timebestilling.aspit.no.

 

Time.ai_session
This cookie name is associated with the Microsoft Application Insights software, which collects statistical usage and telemetry information for apps built on the Azure cloud platform. This is a unique anonymous session identifier cookie from the booking application https://timebestilling.aspit.no

 

_ga

This cookie is Google’s analytics tool, GoogleAnlaytics, that is used on www.trigo.to nderstand how our visitors engagewith the website. Google Analytics may use a set of cookies to collectinformation and report site usage statistics without personally identifyingindividual visitors to Google.